Store Policy
Effective date: February 22, 2026
This Store Policy applies to purchases made from Books to Gifts Publishing LLC ("we", "us"), including audiobooks, e-books, generated media, credits, and digital software products.
Digital Products
Our products are delivered digitally. There is no physical shipping. Access to a purchased product, download, or credit balance is provided in your account immediately after your payment is confirmed.
Billing
Prices, credit costs, and subscription terms are shown at checkout before you confirm payment. Payments are processed securely by our payment provider. Recurring subscriptions renew automatically until cancelled, and you can cancel at any time from your account.
Credits
Credits purchased for media generation and related features are applied to your account balance. If a generation job fails or is blocked before delivery, the credits for that job are automatically refunded to your balance.
Refunds
Because our products are digital and delivered instantly, purchases are generally non-refundable once the product has been accessed, downloaded, or the credits have been used. If you were charged in error, experienced a technical problem that prevented delivery, or believe you are entitled to a refund, contact us within 14 days of purchase and we will review your request.
Cancellations
You may cancel a subscription at any time. Cancellation stops future renewals; access continues through the end of the current paid billing period. We do not provide prorated refunds for partial billing periods.
Support
For billing questions, refund requests, or help with a purchase, contact us through our company website and include the email used at checkout and, if available, your order or transaction reference.
See also our Terms and Conditions and Privacy Policy.